Terms and Conditions

 

Last updated: 25-01-2026


These Terms & Conditions ("Terms") apply to all purchases made through the official website of Aldren Co. By accessing our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. For questions, you may contact us at info@aldren-co.com.

1. Applicability

By placing an order with Aldren Co., you confirm that you accept these Terms & Conditions. These Terms apply to all agreements, transactions, and interactions between you and Aldren Co.

2. Product Information

We make every effort to ensure that the products on our website are accurately described and that all information is up to date. However:

  • Minor variations in color, sizing, or appearance may occur due to screen settings, lighting, and manufacturing differences.
  • Unintentional errors, inaccuracies, or typographical mistakes may occur.

Aldren Co. reserves the right to correct any errors without prior notice.

3. Orders & Payments

  • Orders are processed only after full payment has been successfully received.
  • Available payment methods may vary per country or region.
  • It is the customer's responsibility to verify which payment methods are available in their location.
  • We reserve the right to refuse or cancel orders at our discretion (e.g., suspected fraud, incorrect information, out-of-stock items).

Upon placing an order, you agree that all information provided is accurate, complete, and truthful.

4. Processing & Delivery

  • Processing time: 1–3 business days
  • Shipping time: 3–7 business days (depending on destination)
  • All items are shipped directly from our supplier.
  • Public holidays and customs procedures may cause delays beyond our control.

Aldren Co. is not responsible for delays caused by carriers, customs, weather conditions, or incorrect shipping information provided by the customer.

5. Returns, Exchanges & Cancellations

All returns and cancellations must follow our official Returns & Refund Policy. By placing an order, you acknowledge that you have reviewed this policy. Please refer to our dedicated Returns Policy page for full details.

6. Liability

  • Once the tracking information indicates that a package has been delivered to the address provided by the customer, Aldren Co. is no longer liable for loss, theft, or damage.
  • Customers are responsible for ensuring that the shipping information entered at checkout is correct and complete.
  • We are not liable for failed delivery due to:
    • Wrong or incomplete address
    • Failure to collect or accept the package
    • Local postal restrictions

In no event shall Aldren Co. be held liable for any indirect, incidental, or consequential damages.

7. Intellectual Property

All content on our website—including but not limited to text, product descriptions, photos, graphics, designs, logos, and branding—is the exclusive property of Aldren Co. and protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission from Aldren Co.

8. Complaints Procedure

We strive to provide excellent customer service. If you have a complaint:

  • Please send a written complaint to info@aldren-co.com
  • Include your name, order number, and a detailed description of the issue
  • We aim to respond within 5 business days

We will always work with you to find a fair and effective solution.

9. Governing Law

These Terms & Conditions are governed by the applicable laws of the State of New Mexico, United States, without regard to conflict-of-law principles. Any disputes arising from your order or use of our website shall be resolved under the jurisdiction of New Mexico, US.

10. Contact

Business Name: Aldren Co. Legal Entity: MERIDIAN TRADE LLC

Address: 4300 Ridgecrest Dr SE, Rio Rancho, NM 87124-5907, US EIN: 33-3207479 Email: info@aldren-co.com